Quality Assurance Auditing, Training and Consultancy...

Quality Assurance Auditing, Training and Consultancy

Articles from August 2019

Black box thinking

Posted by: Tony Wilkinson

I have been reading 'Black box thinking by Matthew Syed it has been an interesting read so far. I think the approach does and could benefit businesses in their attitude towards corrective action opportunites and process improvement.

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Filed Under: Process Improvement